Quality Customer Care

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Quality and Customer Care

We feel that it is key to achieving our goal of providing complete Customer Satisfaction and providing customers with the best levels of service that they expect.

Our Customer Care Policy

Our Corporate Social Responsibility Policy

All operatives undergo enhanced CRB checks for your peace of mind and DBS where required.

All installations are performed to conform with the latest industry standards and are supported by our memberships and accreditations to the following associations.

  • National Quality Assurance BS EN ISP 9001:2008
  • Electrical Contractors Association
  • National Inspection Council of Electrical Installation Contractors
  • National Britannia Safe Contractor
  • Nexans, Panduit Registered
  • Enhanced CRB
  • Constructionline
  • CHAS
  • Safe Contractor
  • Trustmark
  • Waste Carrier Registered

We continually monitor our levels of service and use the information gathered  to make sure they are maintained and if possible make changes to improve them.

Feedback forms are an important part of our work and we value all comments and suggestions made. We will ensure that any complaints are handled efficiently and that feedback is provided, and where needed apologies made and solutions offered. If you have any comments to make about our work then please call or email us today:

Tel: 01422 252525

Email: info@rmltd.co.uk

Update your drivers, download whitepapers, specification sheets and more from our Client Resources section.
» Visit the Client Resources page.

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